We can reasonably argue that continual change is not a problem with projects.
It is, of course, but it’s not worth complaining about because it’s just the nature of the game. The problem is how we respond to change. It’s not a matter of if change will happen on your project. It’s only a matter of when.
This is where project managers really earn their pay. In this video Andy Kaufman, PMP, host of the project management podcast entitled The People and Projects Podcast shares critical lessons about dealing with changes when delivering projects.
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Thank you.
Yes Andy, change is difficult but it’s a MUST to be more competitive. We have to stay abreast of the networks, speed of data, and keep all records and demands from the customer. It has to be a win win situation for the customer and the company (internal & external).
This is so true!! I lead an operational project management team and we are going through a very large restructure now. We are finding out that processes and people have changed and we need to insure our customers are not affected. At times like this the PM can feel they have no control, however they do have the ability to insure that this is not at all visible to the customer. It is difficult but not impossible. Myself and my peers need to minimize the changes that are affecting the teams projects so we don’t have the damage control to do with our customers. You’re right we all must do what is best for the customer and the business.
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